Work from the production queue
The queue is the shared view of work still to be made. Search by order number, product, or job ID, then filter the list by status, priority, or configured product attributes.
- Statuses: Pending, In Progress, and Completed.
- Priorities: Normal, High, and Rush.
- Status and priority updates happen in place, without a full page reload.
- Every job links back to its WooCommerce order and product.
One job for every unit
An order line for five units creates five production jobs. That gives each physical item its own status, priority, identifier, and history instead of hiding progress inside an order-level note.
Use the order panel
The Production Jobs panel on the WooCommerce order screen shows the jobs attached to that order and lets authorised staff update their status and priority. Use it when customer service needs an order-level view while production keeps working from the queue.
Create jobs manually
If an order bypassed the configured trigger or needs a replacement item, create production jobs from the WooCommerce order. Manual creation should be deliberate: check for existing jobs first to avoid duplicates.
Order edits, refunds, and cancellations
ProdQueue reconciles jobs when quantities change or an item is removed. For cancelled or refunded orders, it cancels jobs that can still be reconciled while preserving completed and already-cancelled jobs in the history.
Job events are also recorded as WooCommerce order notes, giving support and production teams a shared audit trail.